Pre-Delivery Checklist
📦 Bounce Town 412 – Pre-Delivery Checklist
Please review carefully 2–3 days before your event
Delivery & Arrival Expectations
• Our standard delivery window is 7:00 AM – 1:00 PM, unless your event type or prior arrangements require a different timeframe
• We will call or text the evening before delivery with a more precise arrival window
• An adult must be present during setup, unless other arrangements were made in advance
✅ Things to Do Before We Arrive
Space & Surface Requirements
• Every unit’s space requirements are listed on our website product listings
• You must have the full space requirement available in order for us to safely set up
• We cannot be held responsible if there is not enough space for your selected rentals
• The setup surface must match what is listed on your invoice (grass, concrete, indoor, etc.)
• We cannot change setup surfaces on arrival
• We do not carry sandbags or alternate anchoring systems for every install, as transporting that amount of weight would require thousands of additional pounds and is not practical
• If the surface type listed on your invoice is incorrect, we will be unable to proceed with setup and no refund will be issued
• Any surface changes must be communicated at least 2 full days before your event
• We cannot set up on hills, slopes, or uneven ground. A smooth, flat surface is required
Grass & Ground Conditions
• Grass must be cut no later than 3 days before your event
• Grass cut closer than 3 days prior often leaves loose clippings that end up on children and equipment
• Clear the setup area of rocks, sticks, nuts, toys, animal waste, and debris
• Setup cannot proceed if animal waste or hazardous debris is present
Access & Clearance Requirements
• All doors, gates, and fence openings must have at least 48 inches of clear clearance
• These units are larger than a standard doorway and cannot be forced through tight access points
• Equipment cannot go up or down stairs
• Inflatables cannot be lifted over fences, dragged, or pushed through narrow spaces
⚡ Power & 💧 Water Requirements
• Power and water must be available within 50 feet of the setup area, unless prior arrangements were made
• One standard wall outlet is typically required per inflatable
• If power is unavailable, a generator must be reserved in advance
• Water slides, dunk tanks, and foam parties require an accessible and functional water source
🛟 Safety & Anchoring Requirements
Stakes & Underground Utilities
• Stakes range from 18 inches to 36 inches, depending on the unit
• You must call 811 if you are unsure of underground utility locations
• Any utilities, irrigation, wiring, or lines below the surface must be clearly marked
• Bounce Town 412 is not liable for damage caused by staking or underground obstructions
Inflatables & Tents
• Wind gusts must not exceed 15 mph for inflatables or tents to be installed
• We cannot set up on gravel or rocky surfaces
• Inflatables support significant weight, and sharp or uneven surfaces underneath can cause damage
• Do not move, adjust, deflate, or take down inflatables or tents for any reason
🍽️ Tables & Chairs
• Tables and chairs are delivered curbside or to the front door/garage door. (No stairs)
• We do not typically set up tables and chairs, as it can delay other deliveries
• Items will be stacked upon delivery and must be returned stacked and CLEANED the same way at pickup
• Setup or breakdown assistance must be arranged in advance
🎪 Tents
• Tents must remain exactly as installed
• Do not move, adjust, or attempt to take down the tent
• If high winds or storms approach, immediately exit the tent and contact us for instructions
💦 Water Slides, Dunk Tanks & Foam Parties
• Do not disconnect, adjust, or modify any Bounce Town 412 hoses, valves, or sprayers
• Only turn water on or off at your spigot
• Our systems are pressure-regulated and calibrated for safe operation
• We provide up to 50 feet of hose. Any additional hose must be supplied by the customer
🔌 Generators
• Generators are delivered with a full tank of fuel as a courtesy
• Fuel type required is 87 unleaded gasoline
• The customer is responsible for monitoring fuel levels and refueling as needed
🌙 Overnight Rentals
• All equipment must be supervised at all times
• You are responsible for theft, damage, or injury while the equipment is in your care
• For overnight inflatable rentals at homes, turn the blower off and store it in a dry location
• Do not move or attempt to pack up the inflatable
• Turn the blower back on early the next morning so the unit can fully dry
• Units must be fully inflated at pickup, as cleaning occurs at that time
🏞️ Parks & Public Locations
• All required permits and approvals must be obtained in advance
• Confirm that inflatables, tents, generators, and staking are permitted at your location
• The latest park pickup time is 7:00 PM
💳 Payments & Cancellations
• Remaining balances must be paid at least 3 days before your event
• If paying by a method other than the original deposit method, please notify us in advance
• Deposits are fully refundable as a raincheck if cancellation occurs before arrival
Please treat our equipment as if it were your own—because we treat your child like they’re one of ours.
If you have questions or need to make changes, call or text (412) 827-4120.
Thank you for choosing Bounce Town 412.